Privacy Policy | TTM Mechanical LLC

Introduction

TTM Mechanical LLC ("TTM Mechanical," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide when you visit our website at ttm-mechanical.com, use our services, or communicate with us.

By accessing our website or submitting your information through our contact form, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you:

Submit our contact or quote request form
Send us an email or other written communication
Request service estimates or scheduling
Opt in to receive SMS/text message communications

This information may include your name, email address, mailing address, property address, service needs, and any other details you choose to share.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, referring pages, and pages visited. This information is used for website analytics and improvement purposes only.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your service inquiries and provide estimates
To schedule and coordinate HVAC and mechanical services
To send service updates, appointment reminders, and follow-up communications
To send marketing and promotional messages if you have provided express consent
To improve our website and service offerings
To comply with applicable laws and regulations

SMS & Text Message Communications

If you opt in to receive SMS/text message communications from TTM Mechanical LLC by checking the consent box on our contact form, the following terms apply:

Program: By providing your mobile number and checking the SMS consent checkbox, you expressly consent to receive recurring marketing and promotional SMS/MMS messages from TTM Mechanical LLC, sent using an automated telephone dialing system (ATDS), including service offers, appointment reminders, promotions, and company updates.

Message Frequency

Message frequency varies. You may receive up to 4 messages per month. We will not send excessive or unsolicited messages.

Message and Data Rates

Message and data rates may apply. Standard messaging and data rates charged by your mobile carrier will apply to all SMS messages sent and received.

How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent.

Help

Reply HELP to any SMS message for assistance, or contact us directly at timothy@ttm-mechanical.com.

Consent Is Not Required

Consent is NOT a condition of purchase. Your decision to opt in or opt out of SMS communications has no effect on your ability to receive HVAC or mechanical services from TTM Mechanical LLC.

Supported Carriers

SMS service may not be available on all carriers. TTM Mechanical LLC is not liable for delayed or undelivered messages.

Information Sharing and Disclosure

TTM Mechanical LLC takes your privacy seriously. We do not sell, trade, rent, or otherwise transfer your personal information to outside parties for their own marketing purposes.

⚠️ No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information only in the following limited circumstances:

Service Providers: We may share information with trusted vendors who assist in operating our website, scheduling systems, or communicating with you — solely as needed to provide services on our behalf and under confidentiality agreements.
Legal Requirements: We may disclose information when required by law, court order, or to protect the rights, property, or safety of TTM Mechanical LLC, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You may control cookie settings through your browser. Disabling cookies may limit some functionality of the website.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website following any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

TTM Mechanical LLC
18 Main Rd
Delaware, OH 43015
Email: timothy@ttm-mechanical.com